Support


Feeling swamped? There are a number of Southeast professional staff and support services prepared to support you!

IT HELP DESK

In any given campus situation, the IT Help Desk will maintain continuous support for the Southeast community. Staff are available to help you and students with essential access to campus-wide tools and access. IT also supplies various instructional materials and guidesheets for all services offered to Southeast students, faculty, and staff.

Contact the IT Help Desk at (573) 651-2217 or at https://semo.edu/it/guides/index.html

Center for Scholarship in Teaching and Learning (CSTL)

The CSTL team assists faculty with any Moodle issues, teaching questions and challenges, and general course management advice. Instructional designers assist faculty in making effective and accessible choices regarding content themes, instructional technology integrations, organizational structure, and activity and assessment selection. In the event of an emergency campus closure, designers will continue to provide virtual support for moving teaching into the online format quickly and simply.

Additionally, CSTL technicians provide services such as:

  • Navigating Moodle
  • Managing courses and sections
  • Managing enrollments
  • Creating Moodle organizational spaces
  • Using Zoom

Connect with us by telephone (573- 651-4357) or email cstlsupport@semo.edu A host of information articles and guidesheets can be found on the CSTL website http://cstl.semo.edu.

On the off chance that you are searching for LMS-Moodle help outside normal assistance work area hours (Mon - Thur: 8 a.m. - 10 p.m., Friday: 8 a.m. - 5 p.m.), the IT Help Desk can provide limited support.