Moodle Quick Fixes

I can't find any help on Moodle! Where do I go?

We keep a repository of guidesheets for this! Just go to our Moodle Help page.

How do I make my course visible for my students?

You can make your course visible by setting course visibility to "show" under the course settings. Refer to this guide sheet for a walkthrough on setting this up.

How do I get my old course material into my new course?

To import material from an old course into a new course, we recommend using this guide sheet for a walkthrough on using the Moodle import feature.

Notice that if you are importing material from a course located on a different server, such as from a course on into a course that's on, you will need to use the backup and restore method instead which can be found in this guide sheet.

If you are only importing one or two items, it may be more convenient to use the sharing cart instead. Follow this guide sheet to learn how to use sharing cart.

Help! My students can't see their test scores, how do I fix that?

Moodle quizzes need to have marks checked on under the review options in order to display the grade. Some of your settings for the quiz may not be right, go to this guide sheet about all the review options and see if you have the right ones checked to show them their test scores!

My grades aren't showing properly in the gradebook, what could be the problem?

Chances are, you have an overwritten grade item in the gradebook. You can go to this guide sheet to see how to get rid of an overwritten grade item!

What is the setting "calculating non-empty grades" and what does it do?

Calculating non-empty grades is a setting in the grade book that needs to be checked to allow for proper calculations in the grade book. This guide sheet fully explains everything about this setting!

My students can't see their course total! What can I do to fix that?

If the students can't see their course total, there might not be some options set in the gradebook. Go to this guide sheet and look at the options that need to be set so students can see their course total.

Help! I don't know how to report grades!

Follow this guide sheet for a walk through on grade reporting.

I turned in the wrong grade with the Moodle Grade Reporter, what do I do?

If you turned in the wrong grade, there is now an electronic grade change form! Each administrative assistant has a copy of it and can email it to you, or you can email for a copy of it.

I don't have any students enrolled in my class anymore, what do I do?

You may have chosen a wrong setting when you restored your course. Instead of clicking the merge option, you choose the delete one. This caused your students to be deleted from your course. We recommend using the import process when setting up your course to keep this from happening. To return your students to your course you will need to contact support at CSTL by phone at (573) 651-2298, or by email at